ISO/IEC 20000 Foundation (PECB certified) + exam
ISO/IEC 20000 Foundation training enables you to learn the basic elements to implement and manage an IT Service Management System (ITSMS) as specified in ISO/IEC 20000. During this training course, you will be able to understand the different modules of an ITSMS, including ITSMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.
After completing this course, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Foundation” credential. A PECB Foundation Certificate shows that you have understood the fundamental methodologies, requirements, framework and management approach.
7 courses found
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- Delivery Format: Virtual Learning
- Date 12-13 May, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 11-12 August, 2024
- Location: Virtual
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- Delivery Format: Public Classroom
- Date 15-16 August, 2024
- Location: Dubai-Knowledge Village
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- Delivery Format: Virtual Learning
- Date 15-16 August, 2024
- Location: Virtual
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- Delivery Format: Virtual Learning
- Date 13-14 October, 2024
- Location: Virtual
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- Delivery Format: Public Classroom
- Date 14-15 October, 2024
- Location: Dubai-Knowledge Village
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- Delivery Format: Virtual Learning
- Date 14-15 October, 2024
- Location: Virtual
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